Facility Hub Live
One live platform for quality inspections, client feedback, summer turns, training and HR, operating now within actual custodial service operations.
Facility Hub Live is web-based facility operations software. The base package includes FHL Inspect for quality-control inspections, the FHL Client Feedback Tracker, and FHL Admin for users and access. Add FHL Summer Turn, FHL Training and the FHL HR & Workforce Suite as you need them. It is operating now within actual custodial service operations, and it is the system behind the Living Facility.
Modules
Start with the base package and add modules as your program grows. Every module runs in the same live platform, so inspections, feedback, training records and HR files sit in one place instead of five.
FHL Inspect
Base packageQuality-control inspections scored item by item, with photos, notes, deficiencies and PDF reports.
FHL Client Feedback Tracker
Base packageEvery complaint and compliment logged, categorized, validated and closed, with a corrective-action trail.
FHL Admin
Base packageUsers, roles and module access for every site, managed in one place.
FHL Summer Turn
Add-on moduleUnit-by-unit residence-hall turn status across buildings, floors and trades, with camp and conference holds.
FHL Training
Add-on moduleStandardized custodial safety and skills courses in English and Spanish, with quizzes and certificates.
FHL HR & Workforce Suite
Add-on moduleHR files, time off, progressive discipline and SOP acknowledgments, set up for each site.
Additional modules available soon. Training includes standardized courses; custom training for your site is available at additional cost.
Built by Operators, Not Just Developers
Most facility software is written by software companies. Facility Hub Live is operating now within actual custodial service operations, and it grew one problem at a time: an inspection that needed photo proof, a complaint that needed a verified fix, a summer turn that had outgrown its spreadsheet, a new hire who needed safety training in Spanish. Each module exists because a real program needed it.
- One screen for the client and the contractor. Quality results are shared, not filed away until a monthly report.
- Proof, not opinion. Inspections are scored item by item, with photos and notes, and deficiencies stay open until they are fixed.
- Set up for your sites. Locations, area types, users and permissions are configured for each campus.
Where to Start
Pick the problem you feel most, start with that one module, and add the next when you're ready. CEO Keith Mowen walks through it in Episode 8 of The Living Campus:
Episode 8 of The Living Campus · 7 min
Part of the Living Facility
In a Living Facility, sensors report how each space is used, dynamic scheduling turns that data into each night's plan, and autonomous scrubbers and sweepers carry part of the load. Facility Hub Live is where the results show up: what was inspected, what scored, what the client said, and what was fixed.
Build Your Facility Hub Live Quote
Tell us about your facility and choose your modules. Your price appears instantly. Nothing is saved: if you leave, the quote clears, unless you tell us you're interested or enroll.
Subscription — choose a plan
Estimate based on the details you entered. The one-time setup fee is billed once and is not included in the monthly or annual price. Final pricing is confirmed with you before setup. Monthly plans are billed by ACH autopay; annual plans save 10%.
Facility Hub Live is powered by Coast to Coast Technology Group, LLC.
Tell us how to reach you
We'll send you this quote and set up a call.
Enroll in Facility Hub Live
Your enrollment will be handled by Coast to Coast Technology Group, LLC. No payment is taken here; a representative will contact you to finalize setup and billing.
Your enrollment has been received and your account is being set up. A representative from Coast to Coast Technology Group will contact you shortly with next steps. A copy of your plan is below for your records.
Frequently Asked Questions
What is Facility Hub Live?
Facility Hub Live is web-based facility operations software. Its base package covers quality-control inspections (FHL Inspect), client feedback tracking, and administration, and add-on modules cover residence-hall summer turns, training, and HR and workforce management.
What is included in the Facility Hub Live base package?
FHL Inspect for quality-control inspections, the FHL Client Feedback Tracker, and FHL Admin for users, roles and module access.
Can Facility Hub Live score inspections to APPA cleaning levels?
FHL Inspect scores each inspection item by item and reports by building and by area type. Inspection items are configured for each site, so you can inspect against the standard in your contract, including APPA appearance levels. See APPA cleaning standards explained.
How is Facility Hub Live priced?
Pricing is per campus, plus a per-seat license for the people who log in, with each add-on module priced per seat. All buildings on one campus count as one campus. Build an instant quote above; annual plans save 10%.
Is training available in Spanish?
Yes. FHL Training's standardized courses include English and Spanish audio, with quizzes and certificates.
Can any contractor or site use Facility Hub Live?
Yes. Facility Hub Live is a standalone platform usable for any contractor or site.